Pickup Policy

No refund/cancellation can be made under the following circumstances:

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If you give no, or only partial, design and decoration instructions during ordering then say you don’t like the design. 

 If you give no instructions, then our designers will choose their own design.  You have 100% control of your design DURING ORDERING, but if you don’t specify, we will decorate it according to our designs. This will not be a valid reason for return/refund.

- If you dropped the product.
- If the product was improperly stored.
- If the product was not served as per our instructions.
- Choosing a flavor that you don’t like, or not specifying a flavor.
- Choosing a design that you don’t like.
- Purchasing a larger cake then you needed.

- If the cake is not picked up on the same day of mentioned pickup date, it is subject to no refund of the payment. 
- VERY IMPORTANT!  CAKES PICKED UP EARLY, MEANING NOT BEING PICKED UP ON THE SAME DAY THAT THEY WILL BE EATEN, WILL NOT BE CONSIDERED FOR REFUND, NO MATTER WHAT THE ISSUE/.  THERE ARE TOO MANY STORAGE VARIABLES THAT CAN GO WRONG THAT WE CANNOT BE HELD RESPONSIBLE FOR.